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Customer Service SurveyThis document is an online survey. Using a form and a CGI script, you can ask your users to fill out a questionnaire, gathering their opinions on a number of things. For a customer service department, topics could include things like the company's products and how long the users have worked with these products, or even their thoughts on how they find the customer service website. This allows you to get some more information about your users than just their email address and name. |
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